Refund policy

Return & Refund Policy

Last updated: July 23, 2026

30-day money-back guarantee - unopened packs

Any unopened, sealed pack can be returned for a full refund within 30 days of purchase.

Opened packs

Every strip is individually sealed for hygiene, so we cannot accept returns of opened packs.

How it works

Contact us via the contact page with your order number. Return delivery is arranged and paid by the customer. Once the unopened pack reaches us, your refund is issued to the original payment method within 5-10 business days.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery with a photo and we will send a replacement or refund you in full - including shipping.